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USAA question...

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LearLove

Well-known member
Joined
Nov 27, 2001
Posts
4,451
I'm looking for some advice from you guys that use USAA for auto and home coverage.

At the end of the month I'm closing on a home and am in the process of shopping for coverage. The local agent at the real estate office (Trident Insurance by Traverers) has quoted me coverage for auto at half of what USAA charges for the same policy (500/yr vs. 1000/yr for an 02 toyota pickup truck).

As far as I can tell they are the exact same policy. I've used USAA since I was 16 (never had a claim) but I know my family has had good service wrt car and home when they needed it with USAA.

The home owners coverage came in the same between both companies.

So I guess my question is, what would you guys do? Stay with USAA or jump ship? Anyone been in the same position with USAA?

I'm not going to nickle and dime over 50 or 100 dollars diff. but 500 bucks is a big diff. and inclines me to look harder at USAA. The 500/yr diff basically pays for my coverage on the C-152 I own.

Thanks
 
Did you have this conversation with USAA?

Would your car rates drop if you paired it with a new homeowners policy?
 
I had to quit USAA a few years back and even posted a thread on it...I think here but it might have been on APC. They were trying to get out of the FLA market and my homeowner rates went from $3000 to $6666 a year. I subsequently found a policy that priced at about $3500. When I did an auto comparision, I also found similar savings. I've now been with Progressive for about 3 years, and unfortunately had to see how they handled accident claims when my wife had a boo-boo. The service was outstanding...matching or bettering the previous USAA claims, and overall I miss them much less after more than 25 years of membership than I thought I would.

At some point USAA quit being "low risk officer's insurance" and started to try to be just another insurance company. While they still wrap themselves up in the flag of helping the serviceman, if that serviceman owns a home near a hurricane prone area he is SOL. The example I gave was when guys were PCSing away from the area, unable to sell their homes due to falling prices, USAA cancelled insurance since they won't insure "rental property". So--guys who had been with the company for years were having to add changing insurance to their out-processing checklists.

I wrote to the company, and even tried to contact a "media specialist" who's job it is to google USAA and find posts like this to discuss the issue, but the point was in 2005-2006 they were doing all they could to bail on Florida policies. Add the rising rates in auto--which I (perhaps mistakenly) attribute to the push to insure both enlisted and dependents back in the 90s instead of just the original target demographic and it was just time to leave.

So--I now spend less for homeowners and auto. USAA service was good, but so is my new company. I wish I had better news, but I don't think USAA is in any way the company that it was in the past. They want volume now, and they will do what it takes (TV ads, expanding the customer base, etc) to get it.
 
As long as you're okay with where the money goes. "Progressive" is not just a company, it's an ideology. There's a reason the CEO chose that name and he contributes heavily to leftist causes.
 
Have have USAA for everything! Home/Auto and Banking. Love them! Even have there Credit Cards which have been ranked the best.
 
I would stay with USAA. They still offer credit cards at 9%, there average insurance rates are typically lower, they have better service, and at the end of the year you get a dividend check.
 
Happy with USAA - couple of claims, both home and auto - no complaints. Call them and I'm sure they will be happy to discuss the differences with you.

I've have had a few other companies ask if I'd like to save 15% on my car insurance. I tell them I have USAA and they invariably say, "Thank you, have a nice day."
 
Thanks for the info guys. After hearing what you guys say, doing some reasearch, talking to guys I fly with and my sister who has used USAA for car/home/life I think I'm going to stay for now.

FWIW I did get some info from a C-17 guy I flew with that said USAA has dropped him after water damage to his home in NJ (rains here have been bad this past summer) which goes along with what AlbieF15 has said.

500 extra bucks/year - I guess I'll just pick up a few extra shuttle turns to make the $$ even out.

I will check out Progressive though. Also in my shopping around I found the insurance companies that rated high like USAA had similar prices and the ones that came in significantly cheaper all had poor ratings.

In ref. to the renters insurance - in 2 of the 3 apartments I've had since 1998 I used USAA for renters insurance. It runs about $90/year to cover 15K worth of stuff in a 1 bedroom apt with USAA. However I think you guys are talking about an owner getting insurance for thier rental home not renters insurance.

Thanks
 
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