DUBLINFLYER
Well-known member
- Joined
- Jun 6, 2006
- Posts
- 395
I was on a flight from MDW to LGA last Sunday as a fare paying customer,
The flight was on gate hold at MDW due to traffic and high wind delays at LGA, we took off a 1/2 hour late and when we arrived in LGA the planes were backed up for take off, due to our gate being occupied we had to wait on the tarmac for an hour,
I got an email from customer service apologizing for the delay (which was not their fault) and they sent me a credit for $150 for the inconvenience.
I wonder if any other airline in LGA that day bothered to send their customers any emails or offer compensation
Thank you SWA
The flight was on gate hold at MDW due to traffic and high wind delays at LGA, we took off a 1/2 hour late and when we arrived in LGA the planes were backed up for take off, due to our gate being occupied we had to wait on the tarmac for an hour,
I got an email from customer service apologizing for the delay (which was not their fault) and they sent me a credit for $150 for the inconvenience.
I wonder if any other airline in LGA that day bothered to send their customers any emails or offer compensation
Thank you SWA