This has been going on for months now. Gate agents list an off line jumpseater the wrong way and access to flight deck is denied. It is hard to get upset about this when Delta pilots tell me they have problems jumpseating on their own airline too.
Is there a memo or a page out of the gate agent instruction manual I can get a hold of, so when I jumpseat and there is a problem I can give the instructions to the gate agent. I try to tell them they are listing me wrong, but they just blow me off. Maybe if I had something in writing they would take another look at fixing it on the computer.
From what I understand if you are transferred to the stby list you can not be transferred back to the flight deck jumpseat and access is denied. You have to be deleted from the system and start over as a jumpseater.
I know this is a reciprocal agreement and 9 times outta 10 it goes well, but man I just wanna get to work without worrying if the gate agent knows what they are doing. It is hard enough worrying about getting on the flight.
Anything in writing would be great to carry around to show them there is an issue.
Thanks.
P.S. One more thing. I have also had gate agents tell me that there is a FA listed for the back. The Delta pilot jumpseater is willing to take the FA seat, but the gate agent says there is a FA listed. The FA does not show up, and the gate agent does nothing to get me on. Delta pilot is already on the plane. Hosed again.
Is there a memo or a page out of the gate agent instruction manual I can get a hold of, so when I jumpseat and there is a problem I can give the instructions to the gate agent. I try to tell them they are listing me wrong, but they just blow me off. Maybe if I had something in writing they would take another look at fixing it on the computer.
From what I understand if you are transferred to the stby list you can not be transferred back to the flight deck jumpseat and access is denied. You have to be deleted from the system and start over as a jumpseater.
I know this is a reciprocal agreement and 9 times outta 10 it goes well, but man I just wanna get to work without worrying if the gate agent knows what they are doing. It is hard enough worrying about getting on the flight.
Anything in writing would be great to carry around to show them there is an issue.
Thanks.
P.S. One more thing. I have also had gate agents tell me that there is a FA listed for the back. The Delta pilot jumpseater is willing to take the FA seat, but the gate agent says there is a FA listed. The FA does not show up, and the gate agent does nothing to get me on. Delta pilot is already on the plane. Hosed again.
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