We're not last

FL990

Well-known member
Joined
Oct 30, 2004
Messages
240
Total Time
4000+
If I am looking at this correctly, XJET actually had fewer complaints per 1000 customers than VirginAmerica. The only other matrix we have ANY control over on their list is on time %, which admittedly needs improvement...bags and denied boarding are completely out of our control.
 
Top