I love her ARSE!!!!
Huhh? You hold a flight for the guy running late because he thought he had time for 'one more' at the local airport watering hole, while causing 30 misconnects for the people sitting in the back of your plane?? I would argue that 'never leave if someone is running late' is a good reason to get your peepee slapped by the chief.
With that said, Kudos to the SWA pilot and gate agent for holding in this situation.