- Nov 26, 2001
- Total Time
- a few
Some of you may find this particular idea of Leo's interesting:
Link to the article here: http://finance.yahoo.com/q?s=dal(The article is called " Delta's CEO lays out four-point plan")Management has no way to control its largest cost -- labor -- so Mullin suggested a new form of mandatory arbitration in which both labor and management present their best offer and a mediator picks one or the other without combining them. It's like the "last best offer" approach used by firefighter and police unions.
"From both a customer service and financial perspective, no airline today can weather a strike," he said. "Our industry must find a way to arrive at labor agreements that ceases to hold the customer hostage in the process."