Need Dell-Gateway feedback

Brownshoe

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Time to box up the old Compaq desktop and upgrade. I'm on the fence between Dell and Gateway although leaning towards the Gateway as they have a store close to home. Anyone care to share their .02$.........Thanks
 

jordan

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I have had a Dell for 4 years and it has been great. Never needed to get it fixed and tech support is above all other companies. Waiting for the computer is the only problem. I know that when I ordered mine it took about 2-3 months to get it (they have to build it from scratch and all), so don't expect to get it in a week or so. Not sure about how quick you can get a Gateway. I would recommend a dell, I will buy another when this gets too slow and dated.
 

Dieterly

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Bought a Gateway in jan -00 (500 model??). Been having lot of problems with hardware attachments (camera, joystick Etc.).The **CENSORED****CENSORED****CENSORED****CENSORED** computer keeps locking up up as soon I plug those suckers in..., not sure why, they can't even figure it at the store. I have seen good customer support thru a friend of mine, but myself, I'm not happy with them. Next buy will most likely be a IBM.

Dell? Don't have the slightest clue....
 

CooCooTim

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Here's my $.02...
I've owned my Gateway Essential 550 PC for two years now and when I'm ready to upgrade I will probably go with DELL or build my own. I've had to replace the monitor and the keyboard though, Gateway was very forthcoming with the replacements (free of course)... Their Tech support is hit and miss and their answer to many quirks and issues seems to be "oh...well, go back to the date before the problem occurred and hit Gateway Go-Back... I haven't found any advantage in having a Gateway Country store nearby as I do any upgrades and repairs myself. I've also found that my system has always been slow compared to other comparable sytems. You might want to check out the latest reviews in Consumer Reports as well.
 

Snakum

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Dieterly - You're problem is in the OS or motherboard software (Some MBs are **CENSORED****CENSORED****CENSORED****CENSORED**e with recog). MS Win98/2K sucks at peripheral recog and USB is buggy.

All - Gateway has an increasingly bad rep, even though the guts of all clone systems are essentially the same parts. I think their problems are related to production/part installation and customer service.

Speaking as someone with a ton of experience doing it for a living ... buy a clone from a reputable independant store near you. Choose one that has been in business locally for at least 3 or four years and you'll get the same parts you get in a Dell at a significant savings. Watch out for local/small clone stores that haven't been open long or have moved around a lot, though.

Minh
 

Dieterly

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That reminds me.... Last time I took it in, they removed "Go Back" 'cause they said it didn't work anymore???!!!!
 

Anaconda

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clones are fine if you are computer savvy or the store is willing to help you out with problems. otherwise i would stick with a company that can help you out when things go wrong, which they will. my wife bought a dell and it has been great. only took 10 days to get to her and the service has been pretty decent so far (there was a problem with the hard drive). also, another company that i've had excellent experience with that you might consider is micron. just as good as dell imho, but kind of overshadowed by them. good luck!
 

norskman2

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Dude, you're getting a Dell! (maybe) I work in an office full of propeller-heads, some of whom consult for large corporations -- all of them said go with Dell. Their machines and tech support aren't perfect (nobody's is), but both are light years ahead of other companies.
 

bobbysamd

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Dell

I'd go Dell. I've had two of 'em. Bought the first in 1994, an early Pentium 60. Replaced it in 1999 with a Pentium II 450. Just upgraded it with XP and 750 of RAM. Works great with my DSL and also with dialup. Our office has Dell 400s with 128 Mb of RAM which we purchased in 1999. We've never had to reinstall the Win 98 OS on any of the machines, but we do primarily word processing on them.
 
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atpcliff

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Hi!

I taught computers in a K-8 school, and was very into it for quite a while. Dell has been the #1 computer company for quite a while, with top marks in costomer service, and less problems with their computers. Gateway is good, but not as good as Dell.

Dell is VERY solid financially, while Gateway is much shakier. While both are good companies, Dell is better. Gateway will probably save you a little money. If you want to pay less, you can buy a refurbished Dell from Dell, and get an excellent computer for somewhat less.

Note: Desktops in general are more reliable than laptops, and you get more bang for the buck!

Good luck!

Cliff
GB,WI
 

aero99

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Go Dell. It should take 3-4 days for them to ship what you order....not weeks or months like the poster said above. Yhe computer companies are plagued with inventory sitting on the shelfs right now....

Lease it! Look into the lease option. I haven't had a computer last more than 3-4 years. You can lease a top of the line dell system for 35-45 a month. If it falls apart, they will fix or replace. I have had two drives go out in about 5 years at my business and had we not leased, we would have had to buy brand new computers.

The new windows XP takes some getting used to. I haven't decided if I like it more than the old NT or 2000 platforms.
 
3

350DRIVER

Bought a Sony Vaio "slim" Laptop and I have nothing but good experiences with it so I am highly contemplating buying a Vaio desktop for home use.....

my $.02
 

ILLINI

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I've heard many good things about Dell. I'm not sure what they are using as an OS right now, but when I bought my computer last year, MS Windows ME (Millennium Eddition) was standard. If they are still using this, ask them for something else. I have had TONS of problems with Windows ME and am looking for a new OS to install in its place.

I
 

A1FlyBoy

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Get a Dell! I've had my pentiumIII for several years and never once had a problem. A friend's lil nephew reconfigured some of his files and Dell's Customer Support is also fantastic.
 

bobbysamd

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Windows XP

They're probably coming out with XP as the operating system. You can configure it to appear like traditional Win 95 or 98.

A great thing about XP is you don't need much else except for other programs you already use, such as word processing and virus software. It even has an unzip utility.

I'd suggest you buy the most extra memory you can afford. Memory is cheap these days.
 

banned username 2

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I've been working with computers for the past 14 years... in the early 90's Gateway was the machine to have.... not any longer...

I highly recommend the Dell... they are what Gateway used to be... High quality components, good service, competitive pricing, etc....

As far as the Gateway store... When I was in one a couple years ago... you still had to order the machine (and wait) AND pay shipping in addition to tax (since they have a store in your state)... The store was nothing more than a showroom back then... things may have changed... I thought it was a dumb idea not having ready-built machines for sale on site... kinda lose that impulse buyer market...

I build my own computers, but when someone wants a complete package I send them to Dell....

Hope this helps.... Also definately go with Windows XP instead of Windows ME... XP is based off of the Windows NT kernel and is much more rugged....

Falcon Capt.
 

Snakum

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To add another .02 ... Windows 2000 is STABLE STABLE STABLE compared to anything Microsoft has put out in years. It is the old Win98 SE kernel upgraded. WinXP is a new thingee alltogether. :D

"Ya pays yo money ... ya takes yo chances."

Minh
 

InHot

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Dude You should buy a DELL!

I've owned three dell computers. It's a no brainer (which descirbes me anyway).

I also own a compaq laptop (got it for a steal at a PX). I've had it for 1 1/2 years and it works great!
 

ShawnC

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Get a Dell you won't be dissappointed.

It only took 2 weeks for them to get me mine.
 

Riddy

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I've had a DELL for 2 years. I would never think of getting anything else but a DELL. They make a great computer and have excellent tech support.
 
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